Services


RelayMO Services

Important Information

Please view all of the Relay Missouri products in the “services” drop down menu. Each of them will provide an overview on all of the Relay products offered.

Special offers from Sprint

if you are deaf or hard of hearing, Sprint Relay provides a special offer for select wireless devices with data or voice service plans. For an application, contact Ken Goulston at kenneth.a.goulston@sprint.com

Support

For support on your Sprint Relay wireless device, check out the Sprint Relay website www.sprintrelaystore.com or send an email to VCS@sprint.com.

What is 7-1-1?

7-1-1 is an easy-to-remember number to dial Relay Missouri operators. it is available anywhere in Missouri and on any type of telephone, including cell phones.

Customer Database Profile

A customer database profile stores an individual relay user’s call preferences, expediting call processing. You can set up your Customer Database Profile by contacting Sprint Relay Customer Service at 800.676.3777 or click here to submit online.

Customer Service

800.676.3777 or sprint.trscustserv@sprint.com

Customer Service is available to answer any questions or to receive customer suggestions, comments, or complaints. When calling about a specific incident, please remember to provide the following information.

  • Operator’s ID number
  • Date and time of call
  • Telephone number you are calling to

Or for assistance during a relay call, callers may ask to speak with a supervisor.

Emergency?

In case of emergency, relay users should dial 9-1-1 directly. If you cannot connect to emergency service on 9-1-1, you may call 7-1-1 and tell the operator you have an emergency. The operator will then relay your call to the appropriate emergency service provider.


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