Profile Submission

Set Up Your Customer Profile

The Customer Profile form allows those who access relay through a toll-free number to submit your preferences. You will have the flexibility of updating your preferences as needed. Your information is confidential and secure.

  • To fill out your customer profile online, go to www.mysprintrelay.com.
  • If you have questions or need assistance, contact Sprint Relay Customer Service:


    Phone: 1-800-676-3777 (Voice/TTY)
    1-800-676-4290 (Español)
    1-877-787-1989 (Speech-disabled)
    Email: Sprint.TRSCustServ@sprint.com

    Although Sprint IP, Fed IP, and Sprint Mobile IP can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint IP, Fed IP, and Sprint Mobile IP for emergency calling, you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions,interruptions or failures in accessing or attempting to access emergency services through Sprint IP, Fed IP, and Sprint Mobile IP; whether caused by the negligence of Sprint or otherwise. Other restrictions apply. For details, see www.sprintrelay.com © 2014 Sprint. Sprint and logos are trademarks of Sprint. Other registration marks are the property of their respective owners